This week I spent one day working in production and found an illustrative example of the 8th Waste (non-used talent): a temporary employee who is only used for packing our products, while he is also an entrepreneur who owns his own call centre.
One of the reasons I am a firm believer in encouraging people to continuously improve our processes using the kaizen-loop is to tap into the creativity and knowledge of this colleague!
I also finished Stephen Covey's 'priorities' , after which I took the time to reflect on my work and define my two important, non-urgent tasks on which I should spend at least one day a week: gembawalks to coach employees on using kaizen (1) and building our future state processmap for the department assigned for me to improve (2).
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