This week I thought of a way to improve my effectiveness in implementing changes. After a few good chats and reading some blogs and books, I came up with the following 5 step plan:
- Specify the problem, waste or frustration
- Make a plan to solve the problem (prevent it from reoccurring)
- Talk to important stakeholders one-on-one about your plan and adjust it according to their feedback
- Plan a meeting with all stakeholders and ask for commitment for the plan
- Execute the plan
When you discuss the plan in the meeting, make sure you stay with the facts and know what you want. Prevent indecisive language to increase credibility and show more confidence:
|
Indecisive |
To the point |
|
Actually, I don’t fully agree |
I do not agree with you |
|
This happens sometimes |
This is what happens in 30% of the cases |
|
We will execute this as soon as possible |
The plan will ben executed before next friday |
Continue to:
