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5S in Practice - An Introduction

6S (Safety + 5S) is a very simple lean tool that, when implemented well, directly impacts productivity. It therefore forms the foundation of my Lean house for the Shopfloor, and part of the first level of lean matirity (Panneman, 2017).
6S improves productivity by reducing Muda (for instance products waiting to be worked on) Mura (for instance variance in cycle times because employees have to search for tools) and Muri (people getting stressed because of they can’t find the right tools in time to keep takt). 6S helps to keep only the necessary items at every workstation (sort), it prevents having people search for items (Straighten), helps people discover problems in an early stage (Sweep) and visualizes the agreements at every workplace (Standardize). Finally these tools need to be used and improved continuously (Sustain). In theory this sounds easy, but what about putting 6S to practice?

Standard Work in Practice

Next to 6S, the Communication Cell en Kaizen, Standard work is part of my Lean house for the shopfloor. Standard work ensures a safe working environment (reduces Muri), facilitates efficient use of both man and machine (reduces Muda), and makes sure everybody performes a task the same way (reduces Mura). It is also used to preserve knowledge and skills, forms the basis for continuous improvement, is the communication tool for all improvements as well as the documentation of improvements, it is used as training material and is used as a reference for employees.

Daily Management Boards

Team boards are used for communication within shifts, between shifts and between different departments. By visualizing important events of every shift on the team board, the information flow is visualized which prevents people from forgetting to share information with their peers (Suzaki, 1993). A Team boards should include the following three parts: people, performance & continuous improvement and an example is shown in illustration 1.

The three sections of the team board form the agenda of the meeting; you simply address all parts of the team board from left to right and from top to bottom. The goal should be to have the meeting within 15 minutes when it is a daily meeting, maybe half an hour when it is a weekly meeting.

Kaizen in Practice

Kaizen is the fourth and final part of my Lean House for the Shop-Floor (next to 6S, Standard Work and the Communication Cell). Kaizen is the Japanese term for Contiuous Improvement which should be performed by everyone, at all time, at all workstations (Imai, 1986). To facilitate continuous improvement, all communication cells should include a Kaizen-loop. Using this loop everyone can participate in the improvement process and improvements are communicated, structured and documented.

Lean House for the Shopfloor

Lean is a philosophy based on a cultural aspect and a tool aspect. The tools used to implement Lean are traditionally visualized using a house format. Many academics preceded me and developed their own version of the Lean house, which included a combination of tools, looking something like this:

5 Basic Lean Principles

There is a lot of misconception about the principles of the Lean philosophy . In the past 30 years, the term Lean was implemented in different ways within organizations and described in literature various ways. After 2.5 years of learning and experimenting at my current employer, I would describe the Lean philosophy using five basic principles which should prevent lots of confusion, questions and disappointments during a Lean implementation: Lean is a culture (1), the goal of Lean is to satisfy your customers (2), Lean focuses on reducing Mura, Muri and Muda (3), Lean improves task autonomy and responsibilities for operators (4) and Lean transforms the entire organization (5).

Timestudies

For each Value Stream or workstation which needs optimizing, finding the big fish or low hanging fruits are the best ways to start. Time studies facilitate finding these big fish by timing how much time a certain activity takes, and how often the activity is done. This information, which can be used for both man and machines, help to show where the highest potential for improvement can be found. In this article, two types of time studies are described: the Elemental time study which maps the time it takes to perform a task and Work Sampling which describes how much time is spent relatively to the total workload.

Autonomous Maintenance

Total Productive Maintenance (TPM) is on itself an approach for continuous improvement, which roughly describes the implementation of Preventative- and Autonomous Maintenance. Implementing TPM results in less Muda (waste) and a reduction of Mura (variation) which explains why it can complement a Lean program. In both Lean and TPM, 6S and Standard Work form the foundation of implementation. To elaborate: anonomous maintenance consist of seven steps, which include the cleaning of machines, keeping the machines clean, creating standards for machine cleaning and standards for machine inspections (Tajiri & Gotoh; 1992).

Kamishibai

Kamishibai is the Japanese tool used for mini-audits. The goal of the mini-audit is to check if the current standards are still valid, kept and help the team in finding the next improvement (Niederstadt, 2013).

The kamishibai is in my opinion one of the most important lean tools, because it can support a lean culture in various ways. It can be used by management at gemba walks, help sustaining 5S efforts, check on implemented improvements and measure performance on behavioral level (Panneman, 2017).

Overall Equipment Effectiveness (OEE)

One of the most difficult discussions that an organization has is: how do we measure performance of a line, a department or a site? Especially when we want to measure whether the lean or six sigma initiative has a positive impact on our performance, we need some good measures, some key performance indicators. One of the most widely known measures that can help us here is the Overall Equipment Effectiveness (OEE). This measure shows us from a machine perspective, how well the machine runs.

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